コートホテルズ

コートホテルズ

RECRUITING INFORMATION

Menu

VISION トップメッセージ

VISION トップメッセージ

Our guiding principle is:
“Energize our guests!!”
We devote ourselves to creating energy for our guests.

At the Court Hotel, our guiding principle is: “Energize our guests!!” This idea is fully embraced by all employees or Court Hotel Attendants, and is the basis for all of our actions. When we energize our guests, we also receive energy in return --this chain of positive energy drives us all, and becomes the passion of every employee to fulfill their dreams.
To bring our guiding principle to life, we have set 8 objectives. If you are interested in joining us, please know that your experience, age, gender or nationality will never be limitations. We welcome those who have just graduated school, those who have gained precious experiences in other industries, and senior citizens who had always wanted to be hoteliers. If you feel our principle is for you, and want to be a member of a world class energy-generating group, we welcome you with open arms.

A message from the CEO, Yoko Tanigaki

Creating hotels together through services and dedication which are unique to the area

Creating hotels together through services and dedication which are unique to the area

We have many hotels across the country, but no two are alike.
For example, in February of 2016 we opened our boutique hotel, the Shibuya Hotel En, under the theme “Something Happens!?” in Tokyo, to much media fanfare. Shibuya Hotel En is a truly unique hotel where guests can experience the nature, culture, heritage and ceremony that the Japanese have revered since ancient times. Our vision is to create a distinctive venue (or, a brand) in each location which goes beyond the generic lodging facility. To do so, we want to offer more than comfortable environments, but also sensations such as delight, inspiration, discoveries, treats for the five and even six senses, memories, heartwarming moments and so forth, all of which ultimately dovetail into rejuvenating the energy of our guests.

Reward those with the will and passion to fulfill their dreams

Reward those with the will and passion to fulfill their dreams

As hotel management professionals, satisfying our guests always come first in designing venue concepts, the interiors/exteriors and the services of each hotel, while we constantly challenge ourselves to do better. We are also fortunate to have people in our group companies with expertise in investment management, architectural design, restaurant management, and coffee brewing, to name a few. Since we established in 1984, we have always treasured the teachings of our predecessors; more recently, we have undertaken substantial reforms under new principles. So, while many in our organization are relatively young, we are a group with diverse experiences and knowledge. Whether you are starting your career or want to bring your vast experiences to the table, I promise you that this is a working environment which is truly rewarding for those who have the will and passion to make their dreams come true.

Everything we do is for our guests – we are all expected to contribute through our ideas and actions

Everything we do is for our guests – we are all expected to contribute through our ideas and actions

One of our strengths is how all employees have opportunities to take the initiative and assertively think and act for themselves. For example, to reduce fixed and variable costs, each employee was asked to identify cost reduction opportunities in their own jobs which minimize the unsustainable, the irregular and the unnecessary. Our focus is on our business instead of being affected by every blip that occurs in the stock market. We will continue to refurbish facilities and invest to upgrade the values we offer, creating a product that our guests would find even more satisfying – the excitement and inspiration of energy.

Develop professional hoteliers that thrive in diverse fields through OJT and training

Develop professional hoteliers that thrive in diverse fields through OJT and training

At the Court Hotel we welcome candidates who have never worked in the hotel industry, because we offer world class training. Basic training in Services and Hotel Operations are taught by Senior Management members who bring years of knowledge and experience from first-class Japanese and international hotels. Training courses are held at our Shibuya HQ or the OJT Training Center in Shin-Yokohama, where employees from across Japan are brought together. For those in managerial positions, we offer classes which are taught directly by top-level trainers from around the world. Under the corporate direction of “take professional pride in your work,” we consider our employees to be our true resource, and we strive to be the company that brings out the sophisticated hotelier in you.

Smiling Attendants are our assets - provide a motivating working environment

Smiling Attendants are our assets - provide a motivating working environment

There are no gender gaps or age gaps in the work that we expect from Court Attendants.
Concepts such as “a woman’s role” or “a job reserved for younger people” just do not exist, and each employee is evaluated on his or her capability and enthusiasm. We have many female managers, and we are looking to increase their number in managerial positions. Obviously, we fully support a working environment where women can thrive with both a career and a family. We also have high expectations from those who are more experienced in life.
Heartfelt smiles from Court Attendants are a part of the energy we want to provide our guests. That is why we pay close attention to make sure that as a working environment, the Court Hotel offers a place where everybody can be themselves and enjoy their work.

Ensure Court Hotel values reach every detail, including a cup of coffee

Ensure Court Hotel values reach every detail, including a cup of coffee

Not just any coffee, we have developed our own original blend from selected beans, and we consider our coffee to be a symbol of our hospitality. All Court Attendants have been trained by professional baristas on coffee and brewing the perfect cup. Further, in some of our hotels we have begun serving a delicious, milder decaf version as well.
Our coffee offers a quiet moment filled with rich aroma and flavor to our guests, as they wind down after a long day of work or sightseeing. We are so particular about our coffee because we hope it becomes one more reason why our guests would choose to stay with us again.

Embrace Japanese thoughtfulness for others, extend it to guests from around the world

Embrace Japanese thoughtfulness for others, extend it to guests from around the world

Our guests arrive from all over the world. As such, we are driving to increase multilingual Attendants and international hires. As Japan aims to be a tourism-oriented country, international guests will increase, with even higher expectations for Japanese hospitality or o-mo-te-nashi.
From my own experience of having worked in international firms for a long time, I personally have felt that those in Japan have refined ‘thoughtfulness for others’ into an art form. Being generous, understanding the situation of others and respecting their ideas are how we learn to trust each other. As we hone our language and tourism skills, as a company we aim to extend this thoughtfulness to our guests.

Strive to create the hotel that you’re so proud of, you would want to recommend to your friends and family

Strive to create the hotel that you’re so proud of, you would want to recommend to your friends and family

“Strive to create the hotel that you’re proud of, and would want to recommend to your friends and family.” Said another way, we should treat our guests as those who are very dear to each and every one of us. To do so, first, we all have to appreciate the hotels we work in and find that special element that you personally love. That may be the location, the firmness of the mattresses, the breakfasts, the colleagues… Take these elements and use it to your advantage. Be the proud trained professional, giving your best performance to serve energy to our guests. This is how we can increase one more enthusiastic fan of our hotels, and this is how we can make one more new dream come true.

エントリー